1. What is a Third-Party Administrator?
A Third-party administrator (TPA) is a company that offers support to insurance companies and other payers by providing them with operational services and customer support such as healthcare benefits management, claims processing and adjudication, and network management.
2. How do I get information on insurance prices and packages?
GlobeMed Iraq is not an insurance company, GlobeMed Iraq is a healthcare benefits management company that serves many clients, among which insurance companies.
For more information and clarifications on the different medical insurance products available in the market whether group or individual, please refer to the insurance companies we proudly serve.
3. How do I install the GlobeMed FIT mobile application?
To install the GlobeMed Iraq mobile application, GlobeMed FIT, please follow the steps below:
- Go to the Apple Store or PlayStore, search for GlobeMed FIT, or click on the QR code.
- Once installed, open the application and select the country: Iraq
- Fill all the information under sign-up.
- Insert your user name and your default password:
- User name: Your individual number
- Password: Your year of birth, this is your default password set by the system for the first time. You will be automatically asked to change it.
Once you sign up, insert all information related to your insurance policy, and your dependents, if applicable.
4. How can I find a healthcare provider under the GlobeMed Iraq network?
To locate a healthcare provider, please download our mobile application, GlobeMed FIT, available for free on the Apple Store and PlayStore. Follow the steps enumerated in question #3.
Once installed, you can find all the GlobeMed Iraq healthcare providers under the “Find Medical Facility” feature.
You can have access to all detailed information on our healthcare providers such as the location, type, specialty and working hours.
5. How do I become part of the GlobeMed Iraq healthcare provider network?
In order to become part of our diversified healthcare providers network, please click here.
6. What do I have to do prior to my visit at healthcare providers?
If you have an appointment at one of the healthcare providers contracted with GlobeMed Iraq, make sure to have the documents below:
- List of all the medications you are currently taking
- Your recent lab test results
- Your digital/physical insurance card
- Your Civil ID
